Services

To support customers and to help them maximise on their investment in our products, Iuvo are pleased to provide a range of services covering each of our product offerings.

Detailed information about these services can be found under the appropriate sections below.

  Electronic Messaging Services

Using our In-House Design, Development & Support expertise, Iuvo are please to offer the following services:

  • Software Design & Development
  • Provision of Enhancements to existing products
  • Remote Product Management
  • Fully Managed Support Service
  • Support via NHSNet Connection
  • Product Training

In addition to the above Iuvo are able to provide general solution advice and consultancy.

 

 Business Continuity Services

Working with CPA Limited Iuvo provide Business Continuity trained Consultants to work on various high profile customer projects.

Iuvo Business Continuity Consultants are able to provide the following services:
  • Business Impact Analysis
  • Recovery Plan Development & Testing
  • Full Business Continuity Project Life Cycle Management

In addition to the above Iuvo also provide the following support services:

  • Pre & Post Sales Customer Support
  • Fully Manned Customer Support Desk
  • Fully Managed Web Hosting for RecoveryPAC Web

 

  Clinical Information Management and Audit Services

As our award winning Care Code® product focuses on the traditionally weak and mundane areas of accurate and timely Data Capture, the services provided in this area are based around customising the shell product to exactly match the disparate requirements of the various Health Market disciplines. These services include:

  • Customisation of Care Code® to reflect discipline and user requirements
  • Provision of Enhancements
  • Advice on and Provision of appropriate Data Capture and Interface devices
  • Integration with existing Health Care systems
  • Remote Product Management
  • Fully Managed Support Service
  • Support via NHSNet Connection
  • Product Training

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